Privacy Policy
Last updated:
Uncovr ("us", "we", or "our") operates the uncovr.ai website (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Service or use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
1. Information We Collect
We may collect the following types of information:
Personal Information We may collect personally identifiable information that you provide to us, such as:
Name
Email address
Phone number
Mailing address
Payment information (processed securely by third-party providers)
Any other information you voluntarily provide
Usage and Technical Data We automatically collect certain information about your device and how you interact with our Service, including:
IP address
Browser type and version
Device type and operating system
Pages visited, time spent on pages, and referral sources
Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for various purposes, including to:
Provide, operate, and maintain our Service
Process transactions and send related information (receipts, invoices, etc.)
Send you technical notices, updates, security alerts, and support messages
Respond to your comments, questions, and requests
Improve and personalize your experience
Analyse usage trends and monitor the effectiveness of our Service
Detect, prevent, and address technical issues or fraudulent activity
Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following situations:
With service providers who perform services on our behalf (e.g., hosting providers, payment processors, email service providers, analytics services)
When required by law, court order, or government request
To protect the rights, property, or safety of [Your Company Name], our users, or the public
In connection with a business transfer (merger, acquisition, or sale of assets)
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Service may not function properly.
We may use:
Essential cookies (required for the Service to work)
Analytics cookies (e.g., Google Analytics)
Functional cookies (to remember your preferences)
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
The right to access, update, or delete your information
The right to object to or restrict processing
The right to data portability
To exercise these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.
Note for EU/UK Users (GDPR): We process your data based on consent, contract performance, legal obligations, or legitimate interests.
7. Security of Your Information
We use reasonable administrative, technical, and physical security measures to help protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
8. Children's Privacy
Our Service is not intended for children under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete it.
9. International Data Transfers
Your information may be transferred to and processed in countries outside Australia, including countries that may not have the same data protection laws as Australia. We take appropriate safeguards to protect your information.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [your@email.com]
Website: [https://www.yourwebsite.com]
Address: [Your Business Address, Brisbane QLD, Australia] (optional)